The Influence of Workload and Work Environment on Turnover Intention at Bank XYZ

Abstract

This study aims to determine the influence of workload and work environment on employee turnover intention at Bank XYZ. The research used a descriptive quantitative approach with a saturated sampling technique involving 50 employees as respondents. Data were collected through questionnaires and analyzed using simple and multiple linear regression. The validity and reliability tests showed that the research instruments were both valid (Corrected Item Total Correlation > 0.30) and reliable (Cronbach’s Alpha > 0.60). The results of the simple linear regression showed that workload had a significant effect on turnover intention with a contribution of 69.3%, while the work environment had a significant effect with a contribution of 64.7%, both with significance values less than 0.05. The multiple linear regression analysis indicated that workload and work environment simultaneously affected turnover intention with a significance value below 0.05 and a contribution of 73.7%. The findings suggest that high workload and an unfavorable work environment increase employees’ intention to leave the organization. Therefore, it is important for management to create a supportive work environment and distribute workload more effectively in order to reduce employee turnover intention.