Implementation of Fintech Use as a Financial Information System for the Progress of MSMEs: Case Study in Semarang City

Abstract

The study focuses on the implementation of fintech as a financial information system that can encourage the progress of MSMEs in Semarang City, amidst various conveniences and obstacles faced by business actors. The purpose of this study is to analyze the extent to which the use of financial technology such as QRIS, e-wallet, and financial information systems supports business efficiency, recording accuracy, and the success of MSMEs in developing capacity and achieving market opportunities. This study uses a qualitative method with a case study approach through in-depth interviews with MSME actors who have utilized fintech services. The results of the study show that the use of fintech contributes positively to ease of transactions, acceleration of data processing, and ease of access to financial information. In addition, the financial information system also helps in efficient financial recording and timely reporting, although there are still obstacles such as human error, technical errors, and lack of digital literacy. This study shows that the integration of fintech and financial information systems can significantly encourage MSMEs, as long as it is supported by adequate education and assistance for business actors.