Perceptions of Generation Z About Work Life Balance, Managerial Support and Workplace's Stress Level: A Literature Review

Abstract

Generation Z who are entering the workforce today have different characteristics and expectations from previous generations, especially in terms of work-life balance, managerial support, and stress levels in the workplace. This study aims to examine Generation Z's perceptions of work-life balance, managerial support, and stress levels in the workplace. This research uses the literature review method using Sinta and Scopus indexed journals from 2018-2024 as many as 20 journals. The results showed that a good work-life balance plays an important role in reducing stress levels, while responsive managerial support can strengthen feelings of comfort and reduce work pressure. The findings highlight the importance for organisations to understand and meet Generation Z's expectations by developing policies that support work-life balance and managerial approaches that are supportive and empathetic. As such, this research provides insights for organisations in designing appropriate strategies to enhance Generation Z's well-being and productivity, and create a healthy and sustainable work environment.