Influencing Factors of Burnout and Intention to Leave Among Medical Personnel in Public Health Service in the Southern Region of Thailand

Abstract

In many countries, heightened personnel burnout significantly impacts the inclination to leave, affecting medical staff in diverse roles. This study delves into the southern region of Thailand, exploring factors contributing to burnout and the intention to leave public health services among medical personnel. Workload, job strain, and job satisfaction are studied as determinants. The researchers collected the data from 131 participants through an online survey, which was subsequently examined for analysis. Pearson correlation reveals the relationships among variables, after which the hypotheses are tested using multiple regression analysis. Results show significant correlations between workload, job strain, and job satisfaction, influencing burnout and intentions to leave. Workload and job strain positively influence burnout, while job satisfaction negatively impacts it. Burnout positively influences the intention to leave. The finding implies that the public medical service has to manage its workload because it is the cause of emotional and mental disturbances and exhaustion in the body. In addition, the workload is deteriorating the body and making it tired, but having good relationships with co-workers can also lead to job satisfaction.